AUDRA stores information as described below that could be used to identify users ("Personal Information") on the AUDRA servers for the sole purpose of providing the AUDRA service to users. AUDRA also stores certain non-personally identifiable information using log files.
The following paragraph describes the Personal Information collected on AUDRA servers: email address, name and mailing address, telephone number, payment and usage records.
Successful account creation is confirmed via email address of account holder. Registered users can opt out from the updates by unsubscribing from the mailing list. This unsubscribe button is available at the end of the email or at the footnote of the website.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if the service is temporarily suspended for maintenance, AUDRA might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
AUDRA communicates with users on a regular basis to provide requested services. In regards to issues relating to their account, AUDRA replies via email or phone, in accordance with the user's wishes.
Occasionally, AUDRA' site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose information. The requested information typically includes marketing or product feedback information and, in some cases, optional contact and / or demographic information. If provided, contact information may be used for testimonials or to request additional feedback information. Users will be advised and given an opportunity to consent or opt-out of such uses. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of the AUDRA website and AUDRA service. Users' Personal Information is not shared with third parties unless AUDRA provides prior notice and the choice to users. Though AUDRA may use an intermediary to conduct these surveys or contests, the intermediary may not use users' Personal Information for any secondary purposes.
AUDRA may use users' Personal Information to generate aggregated information that does not allow the user to be personally identified or contacted. Aggregated Information shows user activity as a whole rather than on an individual basis and may be used by AUDRA to provide insight on the usage of the AUDRA services.
AUDRA allows third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information.
Like most standard Web and mobile internet sites, AUDRA stores and uses web server log files. These files include anonymous information about web browsers, such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. Such log files are not linked to Personal Information through the AUDRA service.
AUDRA will not share any information provided by users, except as follows:
Aggregate Information (non-personally identifiable)
AUDRA may use users' Personal Information to generate aggregated information relating to activity on AUDRA-enabled products and services. This aggregate information does not allow the user to be personally identified or contacted and shows user activity as a whole rather than on an individual basis. This information is shared with relevant AUDRA customers and partners.
When AUDRA Discloses User Information
In the event AUDRA goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' Personal Information will, in most instances, be one of the assets transferred. Users will be notified via email prior to a change of ownership or control of their Personal Information. If, as a result of the business transition, the users' Personal Information will be used in a manner different from that stated at the time of collection, users will be given a choice to decline such different use.
This Web or mobile internet site contains links to other sites. Please be aware that AUDRA is not responsible for the privacy practices of such other sites. AUDRA encourages its users to be aware when they leave the AUDRA site and to read the privacy statements of each and every Web site that collects Personal Information. This privacy statement applies solely to information collected by the AUDRA web and internet mobile site.
AUDRA employs security measures in order to prevent the loss, misuse, unauthorized access, theft and alteration of Personal Information under AUDRA's control. However, no transmission over the Internet can be guaranteed to be completely secure. Consequently, AUDRA, its affiliates, subsidiaries, service providers and their respective officers, directors, employees and agents do not represent, warrant or guarantee that Personal Information will be protected against misuse, loss or alterations and do not accept any liability for Personal Information submitted to or collected by them nor for your or third parties' use or misuse of Personal Information.
If a user's Personal Information changes (such as phone, email address or cellular phone number), the user may update this information on the AUDRA website or on their cellular phone. If a user no longer desires to use AUDRA's service, AUDRA provides a way to delete/deactivate users' Personal Information. Account deletion/deactivation can be done online www.wnycomputerexpert.com
Latest Revision: July 25,2014